• 99% of orders leave the warehouse within 3-5 business days of payment.
• The time it takes your for item to arrive really depends on where you are located. We recommend you allow up to 3-4 weeks delivery time and while most of the time your order will arrive a lot quicker, we want you to be aware that in some cases it may be delayed by the post office.
All items are shipped with tracking numbers and you can check on the status of your order at any time by emailing our customer support team.
We truly believe we have some of the best products in the world. If you don’t have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something from us. If you don’t like it, no hard feelings we’ll make it right.
• Item(s) must be returned within 14 days of purchase.
• Item(s) must be sent to our returns center in Melbourne, Australia in their original state (exactly as they were received).
Note: If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item.